Crans-Montana - EY1 Professional Image Policy

Les Roches Professional Image Policy and Grooming Standards have been drawn up as a guide of conduct for future managers in hospitality. They reflect the industry’s conservative traditions and our school’s high standards. It is essential for our students to present a professional, polished and wellgroomed image at all times.

In the first semester of Experiential Year, these standards are reinforced continuously since students are regularly in contact with food and beverage preparation and service; and they are basic requirements in terms of health and safety. They are applicable in all areas of practical training.

Please take pride and care in your personal appearance and ensure that you present a very good first impression. This sense of pride is a value that will accompany you throughout your career in the hospitality world.

Any requests for exceptions to the grooming standards due to medical or religious reasons need to be submitted to the Director of Food and Beverage (xavier.gonet@lesroches.edu) within the first week of the semester and before the first day of the Practical Art class starts.

1. Personal Appearance

2. Uniforms

Personal appearance

Jewelry

Kitchen:

No jewelry is permitted, including earrings. Fingernails must be neatly trimmed. No nail polish or nail art.

All Other Departments:

A maximum of one wristwatch is permitted. A maximum of one pair of small earrings is permitted. Fingernails must be neatly trimmed. Nail polish is permitted only in discreet colours.

Name Tag & Les Roches Pin:

The Les Roches pin may be worn with all uniforms. The name tag is mandatory with all uniforms.

Hair

  • Hair must be clean, neat and trimmed at or above the standard collar line.
  • Hair colour must be natural.
  • Hair longer than shoulder length must be kept tied back in a bun and a hair net must be used in the kitchen.

Facial hair for men

  • Clean shaven every morning.
  • Sideburns must not extend beyond the lobe

Personal Hygiene and Professional Presentation

Students are expected to maintain a high standard of personal hygiene and professional appearance while participating in Practical Arts classes and practical training activities.

  • Maintain good personal hygiene, including regular handwashing and personal grooming.
  • Wear deodorant and use fragrances sparingly, with consideration for others. Fragrances should not be worn in food preparation areas.
  • Hands must be kept clean and dry, particularly when handling food, equipment, materials, or shared resources. Follow all hygiene procedures relevant to your discipline.
  • Any cuts, burns, or wounds must be appropriately covered to ensure health and safety.
  • Behaviour that may compromise hygiene, safety, or professionalism is not permitted in practical learning environments.
  • Fingernails must be kept short, clean, and neatly trimmed.

Uniforms

Practical uniforms are required for students and staff in roles where safety, hygiene, or operational needs are paramount.

These uniforms help maintain a clean and safe working environment.

  • Nametag must be worn at all times.
  • Only school-issued uniforms are allowed for practical training.
  • Uniforms must be kept spotlessly clean and ironed at all times.
  • Must be free of odours or stains, free of rips, holes or tears and properly fitted.
  • Students must wear entire uniform at all times.
  • Students must not carry telephones, combs or other large items in pockets. These must be kept in the lockers.
  • Practical Training Uniforms cannot be worn outside the campus.

Shoes

  • Shoes must be clean, polished and in good repair.
  • Black leather, fully enclosed (closed-toe shoes) with black rubber soles.
  • Professional style and conservative. No cosmetic stitching.
  • High heel, platform, moccasins or over-elaborated shoes are not be permitted.
  • Kitchen students must wear professional kitchen shoes for safety reasons.

Socks

  • Only black suit socks are permitted for male students with no designs or special patterns.
  • Ladies will wear natural skin-colour tights.

Uniforms per course

Kitchen uniforms

  • School issued uniform
  • Must include chef jacket, black chef pants, safety shoes, neck tie, apron and toque (hat).
  • Very strict hygiene measures are continuously reinforced in food preparation areas. Students will be requested by instructors to wear hairnets, gloves and other accessories to ensure the minimum standards of Health and Safety regulations.
  • Kitchen uniforms cannot be worn outside of campus. When out of the kitchen but still on campus students must remove apron, kitchen towel and hat.

Bar uniform

Housekeeping & Stewarding uniform

Fine Dining Service & Front Office uniform

Table 1954 Service uniform

Reinforcement and Responsibility

All students and staff are expected to adhere to the dress code and professional image guidelines.

Consequences of Non-Compliance:

  • Students who do not comply may be asked to change into more appropriate attire.
  • Non-compliance may result in being marked late or absent for class.
  • Continued failure to follow these guidelines may lead to disciplinary actions as per school or employee regulations.

By maintaining a professional image, we reflect the values of respect, excellence, and community at Les Roches.

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