KSA Terms and conditions

Intro text here...

Executive summary

Core principles

Integrity & honesty: students are expected to act truthfully and ethically in all academic, professional and community interactions, including assessments and official documentation.
Respect & inclusion: commitment to mutual respect, dignity and inclusivity across cultures, identities and opinions, both on and off campus. Discrimination, harassment or bullying are not tolerated.
Professionalism: students must demonstrate behaviour aligned with hospitality industry standards, acting as ambassadors of Les Roches in academic, residential, professional and public settings.
Responsibility & accountability: individuals are accountable for their actions and decisions, including awareness of policies, local laws and the impact of their behaviour on the wider community.
Safety & wellbeing: upholding a safe learning and living environment, prioritising physical, emotional and psychological wellbeing of all community members.

Expected student conduct

Academic conduct: compliance with academic integrity standards, including original work, proper referencing and avoidance of plagiarism, cheating, collusion or falsification.
Behavioural standards: demonstration of respectful, non‑violent and cooperative behaviour towards peers, faculty, staff, visitors and external partners.
Compliance with policies & law: adherence to institutional policies, campus regulations, health and safety rules and applicable local laws at all times.
Use of facilities & resources: responsible use of campus property, IT systems, residences and learning resources; avoidance of damage, misuse or unauthorised access.
Off‑campus & online behaviour: conduct outside campus, including online and on social media platforms, must not damage the reputation, safety or values of Les Roches.

Consequences of non-compliance

Graduated disciplinary approach: sanctions are proportionate to severity, intent and recurrence of misconduct, ensuring fairness and due process.
Possible sanctions include: • Verbal or written warnings • Behavioural or academic remediation measures • Disciplinary probation • Financial penalties or restitution for damages • Suspension (temporary removal from studies or campus)
Expulsion for severe or repeated breaches ◦ Academic consequences: academic misconduct may result in failed assessments, course failure or programme termination, independent of other sanctions. ◦ Immediate measures: in serious cases, interim measures may be imposed to protect individuals or the community while investigation is in progress. ◦ No exemption: ignorance of the Code does not exempt students from disciplinary action; compliance is a condition of enrolment.

Additional requirements

Accommodation policy on campus and at internship location

Smoking: smoking is not permitted within the rooms and accommodation establishments. Disrespecting this rule may result in sanctions and dismissal.
Housekeeping: housekeeping is generally once per week with change of linen and towels (on campus). This may vary or not be applicable on internship location depending on the provider.
Room cleanliness: students must always keep their room and bathroom in order and clean. Disrespecting this rule may result in sanctions.
Room: double standard rooms with shared bathrooms. Room allocations may change during the progression of the course depending on booking periods and the campus executive operations. Should participants be asked to reallocate from their room, they will need to follow instructions within the assigned date by the campus.
Storage: participants are NOT allowed to leave personal items in the common areas.

Luggage

Allowance: participants are NOT allowed to travel with more than two pieces of luggage either to/from campus or to/from internship location.

Surveillance

Security: the campus is always under surveillance. Footage can be required in case of reported suspected activities.

Class timing & attendance

Mandatory attendance at scheduled academic activities • Students are expected to attend all scheduled classes, practical sessions, assessments, examinations and academic activities as defined by their programme • Failure to attend scheduled academic commitments without valid authorization is treated as a breach of student conduct rather than a purely academic issue
Punctuality requirements • Students are required to be on time for classes and academic activities • Late arrival may be recorded and can be considered misconduct, particularly if recurrent or disruptive to learning
Unauthorized absence • Absences without prior approval or valid justification are considered non‑compliance with institutional expectations • Repeated unauthorized absences may trigger disciplinary action, not only academic penalties
Disruption of classes • Arriving late, leaving early or otherwise interrupting sessions in a way that disrupts teaching or other students is considered inappropriate conduct • Such behavior falls under the broader obligation to maintain a respectful learning environment
Progressive disciplinary consequences • Breaches related to attendance and punctuality may result in: ◦ Warnings ◦ Formal disciplinary procedures ◦ Escalation to the Disciplinary Commission for repeated or serious cases • Sanctions are applied in line with the severity and frequency of the behavior
Complementarity with academic regulations • The Code of Conduct operates alongside academic regulations (programme handbooks, attendance policies, assessment rules) • Where attendance or timing rules are defined academically, failure to comply may still constitute misconduct under the Code of conduct

Authority, Duty of Care, communication channel and information sharing consent

Authority and Duty of Care: the Brand retains ultimate responsibility for decisions and actions taken in relation to a student within the scope of this program. In exercising this responsibility, the Brand shall act in good faith and with due consideration for the welfare, safety and interests of the wider community.

Communication channel: during their stay, participants are required to liaise exclusively with the appropriate and designated communication channels within the campus that are responsible for their supervision and support. Participants must not direct requests, concerns or enquiries to the Sponsor, who is not responsible for day‑to‑day operational or student‑related matters on campus and within their internships.

Information sharing and consent: all participants are required to sign a Release of Information Form with the Sponsor authorising the Brand to share relevant updates and information concerning the student with the Sponsor. Obtaining and maintaining this signed consent is the sole responsibility of the Sponsor. No information shall be disclosed in the absence of such authorisation.

Internships

Participants undertaking an internship as part of their program are expected to adhere to the same moral and behavioral standards of the Brand at their internship location. Furthermore, the following requirements must be met.

High‑level overview of Recruitment & Internship policies

Theme	Recruitment Code of Conduct – Key Points	Internship Policy – Key Points
Purpose & intent	Ensure students act professionally and ethically during recruitment, representing both themselves and the Brand community	Ensure internships are structured, credit‑bearing learning experiences aligned with academic outcomes and professional development
Scope & applicability	Applies to all students engaging in recruitment for internships, management training, or jobs	Applies to all academic internships (including validation, postponement, exemption, failure)
Professional communication	Students must use respectful, clear, professional language across all channels (email, calls, social media); correct salutations, grammar, and professional signatures required	Professional conduct is expected throughout internship search, validation, and completion processes
Responsiveness & timeliness	All employer communications must be answered within 48 hours; delays must be acknowledged transparently	Strict academic deadlines apply for approval, contracts, and certificates; late submissions may delay or block academic progression or visa processing
Interview & selection conduct	Preparation, punctuality, professional dress, engagement, and follow‑up (thank‑you email) are mandatory expectations	Students must proactively search, attend interviews, and secure a suitable internship within program timelines
Managing opportunities & offers	Students must not ignore employers; offers must be declined politely; withdrawing from an accepted offer requires Career Services approval (force majeure only)	Signing an internship agreement creates a binding commitment; unjustified cancellation or shortening may lead to failure
Internship structure & requirements	—	Internships must generally be minimum 20 weeks, full‑time, hospitality‑related, approved by Career Services, and not freelance, remote, or family business based
Legal, visa & insurance responsibilities	—	Students are responsible for visas, legal work authorization, insurance coverage, and compliance with local labor laws before starting internships
Documentation & validation	—	Internship agreements, certificates of completion and academic evaluations are required to validate credits
Special academic cases	—	Clear rules exist for exemptions, postponements (very limited), proceeding with conditions, and failures, all requiring documented proof and formal approval
Health, force majeure & early termination	Withdrawals only allowed with Career Services approval in exceptional circumstances	Medical issues or force majeure must be documented; quitting without approval may invalidate the internship
Roles & responsibilities	Students must seek guidance, follow Career Services advice, and uphold Les Roches’ reputation	Career Services validates internships and supports students; students must act proactively and in good faith
Consequences of non‑compliance	Missed interviews, ignored communications, or withdrawing from offers may result in disciplinary action or point deductions	Internships may be failed, repeated, delayed or impact visa status if policies are breached. The Career department is not responsible for finding another internship should the participant get fired for bad practices, including absences and delays upon employment premises.
Acknowledgement & review	Students must formally acknowledge and agree to the Code of Conduct	Policy is reviewed annually and may be updated based on academic, legal or operational needs